OUTBOUND OR INBOUND
LEAD GENERATION OR SURVEYS
SOFTWARE  SUPPORT OR APPLIANCE SUPPORT
10 AGENTS Or 100

ABC Marketing Services is ready for yout to scale with minimum IT investment
By moving to a FLEXIKBLEOUTSOURCE customer service model, you will pay only for what you use and easily manage peak activity and seasonal demand based solely on usage. Also, the single interface for processing contacts with no hardware investment will allow you to use your existing IT resources and control costs.

Deliver the best possible customer experience
Increase your agility and follow market trends using real-time administration tools, reporting and analytics. Considering new user expectations and proactively reaching out to customers will help you deliver consistent end-user experience. You will also improve productivity through better resource allocation and higher numbers of contacts processed, which will satisfy your customers.

Optimize IT resources and avoid heavy infrastructure
By delegating the rollout, hosting, operation and maintenance of your contact center, you can take advantage of the latest technological advances in customer relationship management, without having to invest in heavy infrastructure or IT specialist resources. Moreover, providing the same tool worldwide will help you optimize IT resources.

The power and experience of a CALL CENTER built on a TELECOM pedigree
Leverage our unique know-how in integration systems backed by our expertise in cloud and contact center deployments. From design to implementation, a project team is at your service to advise and assist you in tailoring your contact center solution to your requirements. We train your teams (agents, supervisors and administrators) to help make your contact center as successful as possible.

Teleworking enables electronics giant to keep contact centers open during crisis
An electronics giant needa to provide consumers with customer service,  we leanred that in the 2020 despite a global health emergency.